Jun 8, 2022 | Future of Work
On April 11, 2022, over 15,000 Etsy sellers put their shops on vacation mode and went on strike. They spoke out against Etsy’s latest fee increase. They also protested a mandatory marketing program that costs additional fees and the Star Seller program, which tried to...
Jun 1, 2022 | Future of Work
What did you want to be when you grew up? I had a few ideas: pastor, band director, and professor. As a fairly unimaginative kid, I cycled through those three moderately practical options until 20 years old. My mom tells a story about me preaching from the top of our...
May 25, 2022 | Culture & Economy
I’m sure I’ve picked up most of my US History knowledge outside of US history classes. For instance, I played in the pit orchestra for Annie in high school. And I learned quite a bit about the Great Depression. You probably know Annie’s famous...
May 18, 2022 | Humane Business, Top Articles
“If you don’t see results, you didn’t want it bad enough.” That’s become the prevailing narrative of the online business refund policy. Of course, it’s nearly impossible to guarantee results. And there are reasons to remind customers and clients that, no matter what...
May 11, 2022 | Mindset & Identity
I’ve run iteration or another of the same business since 2009. The business model shifted, the team changed, and the focus evolved—but one iteration flowed right into the next. But by the end of 2021, I needed to break the cycle. I realized I had built...
