2020 has been a year of reacting. We’ve reacted to the shock to our economies. We’ve reacted to injustice. We’ve reacted to the fear of getting sick (or spreading sickness to others). We’ve reacted to lost contracts and unexpected surges in demand. We’ve reacted to...
What Every Small Business Owner Ought To Know About Their Job
The way you think about your "job" can hold you back as a small business owner. But you probably won't notice the problem until you're feeling frustrated that your business keeps bumping up against a ceiling. Your ceiling might be how much you work, the number of...
30 Questions For Reviewing An Unusual Year
We have just about made it to the final month of 2020. Which is the perfect time to look back on what you've created, what didn't work out, and what you learned. And, it's understandable if maybe that annual ritual is something you're thinking about skipping...
Feeling The Small Business Burnout? Try Varying Your Intensity
Raise your hand if you're feeling burnt out 👋 Lots of people are. Up or down, good or bad, growth or not—plenty of people are hitting a wall right now. On top of all of the unexpected stressors that we've experienced this year, many of us have just not gotten to do...
Have You Made This Planning Mistake? (Probably)
Where do you want to be a year from now? If you're like most people I ask, you immediately related your circumstances a year from now to your circumstances today. You did a fast & dirty projection from your current position in life and business to your likely...
There Is No Ladder, And Other Lessons I’ve Learned About Goal-Setting
I'm a ladder climber. Academic ladders, professional ladders, social ladders, athletic ladders--I will work the system to get higher and higher. I've not done it particularly well or with a master plan the way some folks do. But the drive to prove myself worthy of...
The Problem With Small Business Planning Season (And How To Fix It)
It's pumpkin spice season. It's apple cider donut season. It's even getting to be jacket season. And, soon... ...it will be ​small business planning​ season. You know, the time of year when everyone (including me) encourages you to take a step back, think...
You Don’t Need A Complicated Recipe To Create An Extraordinary Business
There's a mason jar of flaky salt that has a permanent place on my kitchen counter. If you're not familiar with flaky salt, I'm very excited for you--and I'm excited to be the person to tell you about it. Flaky salt is just what it sounds like: big, crystalline,...
Never Enough Time In The Day? Try This Approach To Planning Your Week
Planning, productivity, and getting through the never-ending to-do list are some of the biggest concerns of the small business owners we work with. They certainly were some of my biggest concerns for years. I'd come up with a "great" plan at the beginning of every...
People-Pleasing & Product Development As A Small Business Owner
Would all the people-pleasers please stand up? All of you? Oh, wow. Okay, whether you really identify as a people-pleaser or not, I'm sure you recognize that entrepreneurship & the internet has a tendency to bring out the people-pleasing tendencies in even...
What Works offers in-depth, well-researched content that strips away the hype of the 21st-century economy.
Whether you love the podcast, the articles, or the Instagram content, we’d love your support.Â