The economy is in the news. Big time. Inflation has been a big headline, with news breaking August 10 indicating that it rapid price growth might be slowing down. On August 5, news broke that the US economy created over a half-million jobs in July—and unemployment...
Refund Policies: What’s Fair and What’s Not For Online Businesses
“If you don’t see results, you didn’t want it bad enough.” That’s become the prevailing narrative of the online business refund policy. Of course, it’s nearly impossible to guarantee results. And there are reasons to remind customers and clients that, no matter what...
Overdelivering Doesn’t Help Anyone (And Is Probably Causing Harm)
Photo by Erda Estremera on Unsplash “Underpromise and overdeliver.” I'm sure you've heard that maxim before. But most of the time I spend money, I don't expect anyone to overdeliver. I expect to get what I paid for. That's really all I ever want. Sure, a little...
Why We Just Keep Squeezing More In
Photo by Ferenc Horvath on Unsplash Sometimes it feels like I just can't slow down. I rush all day while I work—and then I rush to fit in a walk, make dinner, fold the laundry, run to the store. My internal pace is frenetic—but so is my external pace. I'm speeding...
The Eggbeater Effect: How Time-Saving Technology Just Makes For More Work
Before there were egg beaters, there were women with whisks and spoons beating eggs. As a woman who bakes and also owns a KitchenAid Pro stand mixer, the thought of doing everything my mixer does with my own two hands is a bit horrifying. I can combine my flour, milk,...
Emotional Labor, Entrepreneurship, and My Breakdown
My mom was a seamstress while I was growing up. She started working at her sewing machine in the wee hours of the morning, paused to help my brother and me get ready for school, and then welcomed a steady stream of customers into the house for fittings and pickups....
I Quit! How The Ethos Of The Great Resignation Is Fueling The Great Pivot
"This did not feel like real life, exactly, but nowadays what did?" Patricia Lockwood I first saw the Fisher-Price My Home Office playset cross my Twitter feed on Saturday. I thought, surely, this must be a joke! This dystopian image was an attempt at cutting cultural...
Thinking Systems? Here’s What Every Small Business Owner Needs To Know
“I need to create some systems for my business.” It’s one of the key needs we hear from small business owners. Recognizing that they have something that works on some level, they’re looking to make it work better. Systems seem to be the way to do it. But then a...
The Tourist, The Artist, and The Archeologist: How Changing The Way You Think About Business Changes What You See
The way we think about business shapes what we can do and build with our businesses. Two different perspectives will lead to two different choices about the same circumstances. Different ways of thinking lead us...
How Your Personal Priorities Shape The Way You Design Your Business
Our feeds are full of people trying to sell us goals. More money. Passive income. Working far fewer hours. Building a community. Working 1-to-many. Charging more. Writing a book. Building a team. These are all solid goals. But are they your goals? Marketers sell us...
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