Candid conversations with small business owners about what’s working to run & grow their businesses

“Tara is a master at bringing together knowledgable, generous business owners who have worked hard to build their businesses–and are willing to share it all.”
⭐️⭐️⭐️⭐️⭐️ Review

About What Works

What Works is a free weekly show that takes the mystery out of how small businesses really work.

With each episode, Tara deep dives with a small business owner and asks about how they manage their marketing, money, operations, team-building, growth, or personal leadership. She asks the nosy questions you’ve always wanted to ask other business owners!

Why a podcast? 

We produce the What Works podcast because it makes learning on-the-go easy. You can take this free in-depth audio content wherever you go and listen whenever you have time using apps like Spotify, Castbox, Castro, and Apple Podcasts.

New to What Works? Try This Episode:

Behind The Scenes Of The Awkward Marketing Video Series With Rachael Kay Albers

by Tara McMullin | What Works

Listen & Subscribe For Free In Your Favorite App

Browse Our Episodes

EP 277: 3 Tools These Small Business Owners Swoon Over

We’ve covered a lot of territory with the tools we use to run our businesses over the last month. And we’re going to cover a little more today.

But I think this mindset shift around how we use technology and develop systems has been a thread that has tied all of our episodes together. Whether it was my conversation with Sean, or Jessica, or Prerna, or Holly & Arryn, I hope you picked up on the strategy that these business owners use when it comes to picking and working with tools.

That strategy isn’t just about what tools or systems they use.

It’s really a bigger mindset around how they run their businesses. They expect to be running, building, and growing these businesses for years to come and so they choose tools, systems, and workflows that make that easier.

Today, I want to share 3 more business owners and their favorite tools with you. You’ll hear from designer & illustrator Cynthia Oswald, operations manager Heidi Johnson, and software engineer Rachel Ober. Each one is sharing a tool that’s dramatically changed the way they do business–each in completely different ways.

EP 276: Tools For Building An Online Personal Training Business With Holly Myers and Arryn Grogan From Lift With Holly & Arryn

My guests today are Holly Myers and Arryn Grogan from Lift With Holly And Arryn. They were running an online personal training business before taking your personal training business online was corona-cool!

I found Holly and Arryn through my Instagram gym family and fell in love with their joy, strength, and precision. Their content is incredibly useful and very fun and real at the same time.

Because Holly and Arryn specialize in training other coaches on the techniques they’ve mastered, they realized that online coaching was a great fit for them early on. Instead of constraining their client base to their hometown, they’re able to coach people from all over—and coach while they’re on the road, as well.

In this episode, we talk about the tools and systems they’ve used to build their online training business—including the equipment they prefer, the software they use for coaching, the system they use for putting together programs, and how they build content for Instagram.

We also talk about some of their favorite tools for working on the road.

EP 275: Tools For Building A Copywriting Agency With Content Bistro Founder Prerna Malik

And this week, I’m talking with Prerna Malik about the tools she uses to run her copywriting agency, Content Bistro.

Yes, Prerna and I get into the specific tools she uses—things like Google Drive, Notion, and CrazyEgg. But we also talk a lot about her process—how she does what she does.

Like I said, process is the most valuable tool in your business and your process should determine the tools that you use.

Prerna’s approach certainly demonstrates this. Her tools help her make her process work. They help her make her process more efficient. And ultimately, it’s her process that’s helped her build an incredible business.

EP 274: The Tools That Power A Content-Driven Business With Grit Host Jessica Stansberry

We’re continuing our series on the tools we use to run our small businesses by taking a look at the tools a content-driven business uses to create, manage, and publish all that content—as well as how it actually drives revenue, too.

I could think of no one better than my friend Jessica Stansberry to talk content & tools with. Jessica is a YouTuber, podcaster, and fellow lover of tools.

She’s the host of Grit, a podcast about business and lifestyle design. She’s also produces videos on planning, productivity, business, and marketing for over 66,000 subscribers on YouTube.

Jessica and I chat about the hardware, software, and systems she uses to manage it all—plus her criteria for selecting or switching tools! I also asked her about the tools she uses to manage her life outside of business.

EP 273: The Tools We Use To Run a Podcast Production Agency with YellowHouse.Media Co-Founders Sean and Tara McMullin

This month, we’re going to take a deep dive into the tools that different businesses rely on to run.

We’ll talk software, systems, and processes—plus how it all works together.

We’ll talk about how things have changed, what’s stayed the same, and how to know when it’s time to switch up your tools.

And, we’ll talk with business owners that run different kinds of businesses—digital products, 1:1 services, and agencies.

Focusing on tools is especially relevant right now because many business owners are looking for ways to run more efficiently and more effectively so that they can boost profit or create new streams of revenue as the economy is changing.

We’re also trying out new tools to cope with interruptions and stress. So in this kick off episode, I wanted to talk about both of those pieces of the puzzle with my podcasting partner-in-crime, my husband and the production coordinator for What Works, Sean McMullin.

Together, Sean and I run YellowHouse.Media, a full-service podcast production agency that specializes in helping small business owners create standout podcasts that power their marketing and sales.

We’ll get into the tools we use to run YellowHouse—including how we set up client dashboards, manage projects, edit audio, and consult on content strategy. But first, we wanted to share some of the tools we’re using to mange stress and anxiety right now.

Let’s get into it!

EP 272: Making Your Brand Personal With Stasia’s Style School Creator Stasia Savasuk

Today, I’m joined by Stasia Savasuk, the creator of Stasia’s Style School. Stasia helps people find the courage, clarity, and congruency to rock their personal style. Stasia’s personal story—and how she’s turned her passion into a thriving business—will shed light on all the hangups you might have about your personal style and the way your personality plays into the brand you’re building.

Are you a small business owner with an unconventional or highly thoughtful way of working?

Would you like to share the nitty-gritty of how you do things with the What Works audience?

We’re always looking for guests, especially from unusual industries, using creative business models, and from underrepresented communities.

Here’s how to be considered:

  • Let us know 2-3 processes or strategies you use in your business that are unconventional or incredibly thoughtful that might make a good angle for a 30-40 min deep dive interview, or…
  • Share a personal inflection point in your business–like a mindset shift you made and how it played out in your business
Once we have the potential story in mind, we can see how you might fit into our editorial calendar!

Guest Submission Form

2 + 4 =

Meet Tara McMullin

Tara McMullin is the founder & host of What Works. She’s been connecting small business owners through mastermind groups and online community for over a decade. Whether on the podcast or in the online network, her goal is to facilitate the free flow of ideas, information, and inspiration between entrepreneurs.

She believes that no one person has the answer to “what works” in small business–but that, together, we can create living, breathing knowledge-base of real-world solutions to all of our small business challenges.