Nov 21, 2019 | Customers & Clients
The Nitty-Gritty: How Tyme founder Jacynda Smith manages 100-200 individual consultations with new customers each weekWhy these personalized consultations help Tyme delight 90% of frustrated customersHow virtual styling sessions create a feedback loop that helps Tyme...
Nov 19, 2019 | Branding, Customers & Clients
The Nitty-Gritty: Why Obedient Agency co-founder Allie LeFevere believes so strongly in the power of humor to build a brand and market a productHow the agency incorporates humor into every touchpoint of their client experiencesThe brainstorming techniques they use to...
Nov 14, 2019 | Newsletter
Every small business owner wants to figure out how to stand out and earn attention for their brand. And, we normally make it a lot more complicated than it needs to be. Think about some of the biggest players in your industry: How do they run their businesses?What...
Nov 12, 2019 | Customers & Clients
The Nitty-Gritty: How Project Army founder Viktor Nagornyy discovered his opportunity in the website support & hosting marketThe reason he decided to do the opposite of industry standards when it comes to key customer policiesHow he landed on competitive pricing...
Nov 7, 2019 | Customers & Clients
The Nitty-Gritty: What business therapist & mindset coach Nicole Lewis-Keeber does to help her clients identify boundary issues in their businessesWhy clear communication is key to have a great relationship with your business and your customersHow to renegotiate a...
Nov 5, 2019 | Operations, Software & Services
The Nitty-Gritty: How Ashley Gartland works with her business coaching clients to help them streamline their own work and reduce their sense of overwhelmWhat goes in her welcome email to keep new clients from feeling overwhelmed as they’re getting started with...
Oct 31, 2019 | Newsletter
“We were betting on ourselves,” Jeff Ullrich, co-founder of Earwolf and founder of Midroll, explained. He had taken his wife’s Roth IRA and invested the whole of it (about $30k) in starting a company with no guarantee of success. He wasn’t...
Oct 29, 2019 | Mindset & Identity, Operations
The Nitty-Gritty: How Potentia Therapy founder Rebecca Ching learned from key mistakes she made bringing her vision to lifeWhat she does differently today when she’s finding the right people for her teamWhy learning to lead has made her less lonely as a business...
Oct 24, 2019 | Newsletter
Surprise, surprise: there’s more to being a business owner than having free rein in your creative cave or rubbing elbows with digital royalty. There’s more to it than making your own schedule or enjoying the flexibility of working from the beach....
