Dec 24, 2019 | Community, Growth, Marketing, Operations, Software & Services
We’ve had a helluva year here at What Works. We’ve talked to over 100 small business owners, published more than 80 episodes, and tackled 12 different themes this year. What Works is special because we focus on the people who are making their businesses...
Nov 5, 2019 | Operations, Software & Services
The Nitty-Gritty: How Ashley Gartland works with her business coaching clients to help them streamline their own work and reduce their sense of overwhelmWhat goes in her welcome email to keep new clients from feeling overwhelmed as they’re getting started with...
Sep 12, 2019 | Software & Services
The Nitty-Gritty: How ScaleSpark founder Susan Boles uses software to solve capacity problems for her clients and help them scale upWhy she starts with a software audit before making any changes—and how you can tooWhat she looks for when considering what software...
May 16, 2019 | Money & Life, Operations, Software & Services
I know plenty of small business owners who struggle with how to price their products or how much to invest in advertising. I see people question whether they can hire someone to help or whether that conference is in their budget. And at the heart of all of these...
May 9, 2019 | Operations, Software & Services
The Nitty-Gritty: Why Rita Barry chose to focus on helping clients understand the numbers when it comes to their website trafficThe mistakes small business owners make that prevent them from taking advantage of the information they haveThe first step Rita takes with...
Mar 7, 2019 | Business Models, Community, Networking, Software & Services
The Nitty-Gritty What makes for a vibrant and engaged online community or groupThe workflows that Audra Lindsey has used to save time and streamline how she manages large communitiesThe importance of getting members to talk to each otherHow doing less to manage a...
