Jan 21, 2020 | Customers & Clients, Operations
The Nitty-Gritty: Why clear client communication helps on-demand CFO & cash flow analyst Christina Sjahli manage her complex financial projectsThe system she uses to keep track of documents and change historyHow she uses deadlines for herself and her clients to...
Nov 26, 2019 | Customers & Clients
The Nitty-Gritty: Why SmartStart founder Linda Lopeke has every potential client complete a rigorous applicationHow she sets expectations clearly from the get-go so that every client has the best chance of getting resultsWhat inspired her approach to business systems...
Nov 21, 2019 | Customers & Clients
The Nitty-Gritty: How Tyme founder Jacynda Smith manages 100-200 individual consultations with new customers each weekWhy these personalized consultations help Tyme delight 90% of frustrated customersHow virtual styling sessions create a feedback loop that helps Tyme...
Nov 19, 2019 | Branding, Customers & Clients
The Nitty-Gritty: Why Obedient Agency co-founder Allie LeFevere believes so strongly in the power of humor to build a brand and market a productHow the agency incorporates humor into every touchpoint of their client experiencesThe brainstorming techniques they use to...
Nov 12, 2019 | Customers & Clients
The Nitty-Gritty: How Project Army founder Viktor Nagornyy discovered his opportunity in the website support & hosting marketThe reason he decided to do the opposite of industry standards when it comes to key customer policiesHow he landed on competitive pricing...
Nov 7, 2019 | Customers & Clients
The Nitty-Gritty: What business therapist & mindset coach Nicole Lewis-Keeber does to help her clients identify boundary issues in their businessesWhy clear communication is key to have a great relationship with your business and your customersHow to renegotiate a...
