EP 187: Spring Cleaning Your Small Business

EP 187: Spring Cleaning Your Small Business

The Nitty Gritty: Why taking the time to tidy up your business is so important The 3 ways Tara has cleaned up her business over the last few yearsInformation on The What Works Network Spring Cleaning Virtual ConferencePlus, a sneak peek of interviews coming out in...
How To Thank Your Customers: It’s More Than a Note Or Gift

How To Thank Your Customers: It’s More Than a Note Or Gift

What would 11-star service look like? That’s the question that Brian Chesky asked himself to figure out how he and his team at Airbnb needed support hosts to help everyone involved have an exceptional experience. I first heard this idea of 11-star service during...

11 Small Business Owners Talk About Fear & How They Push Past It

I got married this past summer in Glacier National Park. For our honeymoon, we decided to camp out in Glacier so we could take in parts of the park that we generally don’t give ourselves the leisure to enjoy. The day before we set out for camp, my stomach tied itself...